I was delighted by the beautiful and elegant decor of the hotel. The tasteful furniture and soothing colors created a cozy and comfortable atmosphere. The common areas were easily accessible for senior people like me, with spacious hallways and comfortable seating areas.

I would have appreciated some more assistance from the staff, especially the younger ones working there. A bit more patience and attentiveness towards us seniors would have made our vacation even better.

Everything in this hotel was just perfect. For a price of 130 euro/night, this is the best hotel you can find in Almaty. Great design in the rooms, very well thought through every detail, friendly service, nice people. Clean, new, bright, high-tech rooms. Perfect for business (wifi and printer in room) and leisure travelers. Located in the centre of the town (however, it is hard to find the center as such)

Very nicely redesigned this year, extremely comnfortable rooms and infrastructure (including it). Welcoming personnel at the reception and at the restaurant

Not very efficient room-cleaning service (slow to respond, leaving things unattended, forgetting to replace spent tea/ coffee etc.). Inflexible service policy: left a power supply in the room when checking out, the hotel refused to pass it to a colleague of mine at another hotel within Almaty free of charge. Given the price level, this is suprising, one could expect more generosity. Breakfast could have been included in the room price.

I recently had the pleasure of staying at this luxurious hotel in the heart of the city. This place offers everything I could ask for in terms of comfort and quality services. The location is perfect, being centrally located and next to a metro station, making it incredibly convenient to explore the area.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Nice, quiet and located in a good place. Airport transfer at 3 in the morning - everything was just well. The room was big, TV full of channels, the bed was super comfortable, the personnel was nice.

The water in the basin was running in a thin trickle so that you spend half an hour to wash your face

Convenient location: The hotel is centrally located, making it easy to explore the city on foot. Comfortable room: The room was spacious and comfortable, offering all the amenities we needed. Helpful staff: The staff, especially at breakfast, were friendly and accommodating.

Very superb service. Room very clean and confortable either for relax and business. Good position , easy to reach airport and center of the City.Very raccomanded!!

I recently stayed at Park Hotel for a week during my vacation. The room was impeccably clean and comfortable, with modern furnishings and a complimentary supply of still and fizzy water. The breakfast was a delightful spread of cold and freshly cooked items, and the service team was attentive and friendly. The hotel's location was fantastic, within walking distance of major attractions and surrounded by great breakfast and coffee spots. a cozy and clean hotel with everything I needed for a perfect stay.

I do recommend this hotel.

We had a fantastic stay at Park Hotel in the center of the city. From the airport shuttle service to the welcoming receptionist, everything was perfect. The room was clean and comfortable with modern furniture. The complimentary water was a nice touch. The breakfast had a variety of cold and freshly cooked items. The service team was attentive and friendly. a wonderful experience.

Nothing, all excellent. 👍

We stayed in this hotel 2 times and really liked it. The staff is very polite and competent, the hotel is quiet, clean and very modern. Highly recommended.

I liked everything in this hotel. The design is very interesting. Panoramic windows are great. Staff is very friendly and helpful

Not anything particular, I think that the problem for all hotels is that they are quite expensive, but I think it is not the problem of the hotel, but the market itself.

The rooms are modernly furnished, clean, and come with nice amenities. Guests can enjoy a varied breakfast and fast internet connection. Staff is friendly, welcoming, and helpful, with shuttle service from the airport and attention to luggage.

Good clean modern hotel, great location and competitive price

very welcoming staff, room is very clean and comfortable. I stayed at smoking room and there was no any smell of previous smokers. very nice location close to the center. worth transfer to/from airport (3500 KZT).

We loved this hotel! The location was perfect - close to everything in the central part of the city and just a short walk to Panfilov park. We also appreciated the hotel facilities, which were very clean and well-maintained. The breakfast was fantastic with a good variety of options. Staff was friendly and helpful.

Nothing, no complaints at all.